Why Can't I download Chase Transactions Still?

Question

Last summer the means of downloading from Chase to Quicken changed.  Still to this day I cannot download, so I have been manually going into my Chase account, looking at new transactions, etc.  When is this going to be fixed?  Or, if there is a fix, how do I do it?  I see people posting with the same problem, but no solution.

Chris_QPW · Answer

You seem to be referring to the last comment in that thread where someone took the drastic measure of creating a new data file.  @UKR was referring only to his comment in that thread.

If that didn't work for you, I think there is an in between drastic measure that can be tried, but it will mean reestablishing all your online services.

First do a Super Validate.  You do this by holding down the Ctrl and Shift keys and selecting File -> Validate and Repair File... -> Super validate file -> OK

Next is to make a copy of your data file with all the online services disconnected.
File -> Copy File or Backup -> Create a copy or template -> Next -> Save Copy

Open that copy and see if you can make the online connections/downloads.

ramsfancr · Answer

By the way, I already disconnected the file from Chase then tried to re-add and it did not work.

ramsfancr · Answer

So, the fix is to save to a new file, then delete and readd the file?  I want to keep the history.  Wouldn't the new file just give me the current balance and then track forward if it works?  I hate to mess around with deleting and adding if it doesn't work.