CC-800 error with Amazon Synchrony credit card download
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Still same error, no resolution0
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Hello @Yoramariel,
Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.
If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.
I look forward to your response.
-Quicken Jasmine
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I've had the same issue for several weeks. Here's your screenshot, Jasmine.
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FWIW, I have tried: Fix It, Reset Account, Deactivate/Activate Online Setup. Sometimes it tells me the issue should be resolved, but no new transactions download and if I try to Update Now the error reoccurs. I am now several weeks behind on transactions in that account."
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Hello @Chrome.n.Steel,
Thank you for joining this thread to share that you are also experiencing this issue.
I have located a Support Article that discusses some troubleshooting steps to take when presented with a CC-800 error message. You may follow this link to access that FAQ. It is recommended to save a backup before proceeding with troubleshooting steps.
I recommend attempting these steps once again and following the instructions closely, if the error message reappears after completing the steps in the FAQ then I suggest contacting Quicken Support directly for further assistance. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.
I hope this helps!
-Quicken Jasmine
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