Downloading Fidelity 401K Transactions Duplicate Mutual Funds in Securities and Doubles Account Valu

Drew Ward
Drew Ward Member ✭
edited March 22 in Investing (Mac)

Anybody seeing a recent problem when updating Fidelity 401K accounts that doubles the account value? Now, when I update a NetBenefit 401K account Quicken:

  1. Duplicates each security appending the name with a “2” but no ticker symbol
  2. Duplicates the shares
  3. Causes the value of the account to double (wish it were true)

At the beginning of the Transaction register, Quicken enters Added Shares for each security that I hold in that 401K. (You have to scroll to the beginning).

I have three 401Ks with Fidelity and all are exhibiting this behavior. The other brokerage accounts with Fidelity are unaffected. 401K downloads with other companies like Vanguard seem unaffected.

This started for me in March 2023. I'm running Quickern Version 6.12.3 (Build 612.47885.100) on macOS Catalina v10.15.7 (19H2026).

Screen Shot 2023-03-11 at 12.21.15 PM.png

Thanks,

Drew

Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Drew Ward,

    Thank you for reaching out to the Quicken Community.

    We do currently have an active alert regarding duplicate securities with Fidelity. You may follow this link to access that alert where you may bookmark it in order to remain up to date on any new information, ETAs, or resolutions that may occur.

    We apologize for any inconvenience caused in the meantime.

    -Quicken Jasmine
  • Drew Ward
    Drew Ward Member ✭

    Thanks Jasmine for the prompt reply.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Drew Ward,

    You are very welcome!

    Please do not hesitate to reach out with any further questions or concerns!

    -Quicken Jasmine
  • Drew Ward
    Drew Ward Member ✭

    Hello Jasmine, is there any update on this defect with NetBenefits duplicating share holdings? Thanks, Drew

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