Cannot connect to E*Trade account (Q Mac)
I am selecting E*Trade Bank (us.etrade.com) and do not have 2-factor enabled. I get an error:
Care Code: FDP-107
Details:
INCORRECT_FI
Timeout. User Needs to Select FI E*Trade for accessing Investment Accounts
E*Trade is unable to help. What's the issue and how do I fix it?
Comments
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Hello @Flightlead,
Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.
If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.
I look forward to your response.
-Quicken Jasmine
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here it is
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Thank you for your reply and the screenshot,
That error message is telling you that you're using the wrong connection. E*Trade Bank doesn't work for investment accounts. You would want to use Quicken E*Trade to connect investment accounts.
Thank you.
Quicken Kristina
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