Auto-enter transactions don't work anymore
Is there a reason why the auto-enter transactions in bills & income don't work anymore?
First, it changed to manual entry [last week] on its own. I edited the transaction and changed it back to auto-enter hoping it would work this week, but it didn't. I edited again to make it auto-enter, but the only options I have is either Edit or Delete.
Any suggestions?
Comments
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Hello @Robert Armani,
Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.
To start with, I suggest that you please try validating and/or super validating your data file. However, I do recommend that you first save a backup file prior to performing these steps.
Validate:- File
- Validate and Repair File...
- Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
If the issue persists, proceed to Super Validate. If the issue is resolved after performing validation, then please disregard the instructions to Super Validate.
Super Validate:- File
- Hold CTRL + Shift and click Validate and Repair File...
- Super Validate File
- Click OK
- Close the Data Log
- Close Quicken (leave it closed for at least 5 secs)
- Reopen Quicken and see if the issue persists.
I hope this helps!-Quicken Anja0 -
Thanks Qucken Anja, I'll let you know the results next week.
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Greetings Quicken Anja,
I just checked this morning and the program automatically removed the "auto-entry" and placed it under manual entry again.
BTW, this happened since the last update. Everything was fine before that.
I even noticed my twice a month paycheck is defaulted to once a month.
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Thank you for your reply,
The auto entry disappearing is a known issue that our teams are working to resolve, although we do not currently have an ETA. If you wish to be informed of updates and know when the issue is resolved, I would recommend bookmarking this Community Alert. If you do not see the bookmark icon in the upper right corner, please make sure you are signed into the Community.
You are not the only one affected by the twice a month paycheck changing to once a month. I would recommend posting about it in this discussion, and if you haven't already done so, please go to Help > Report a problem and submit a problem report with log files attached in order to contribute to the investigation.
While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.
Thank you!
Quicken Kristina
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[Removed - Rant]
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I have the same issue in the past few weeks. Auto entry disappears and the bills and income estimates keep returning to "Fixed amount" after I change multiple time to "Current credit card balance". This used to work fine.0
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Yes, as Kristina mentioned it's still ongoing and there's no ETA. You can bookmark her thread so you can get notified once it's fixed.
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This issue has been reported many times to Quicken under various posts and titles. It has been a problem since at least 2021.
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when is this going to be fixed
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scottkin This is not the perfect solution, but it may work for you. After you open an account register click on the Gear Icon in the upper Right Corner. Under "Register Views and Preferences" select the "Reminders to show in register" option. Quicken will give you options to select of 7, 14, 30, 90 (days), 12 months, or "Don't Show Reminders". It is my opinion that when this option was added (not sure when that happened), if the last option of Don't Show Reminders is selected it prevents the Auto Reminders from appearing in the register. If you do select one of the options future auto reminders appear in the register.
For myself I am not really happy with that method for two reasons. First, you have to have every account set up in that manner and I have several where I have Auto transactions set up. Secondly, I don't like to see the future transactions cluttering up my account registry. I prefer the auto transaction appearing on the date I set (as it worked before). I will continue to report this as a problem and sent it to Quicken each time I encounter an auto transaction not appearing in the register. I use the report a problem to Quicken option in the Help menu.
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ty will look
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