How can I download transactions from an unsupported source - Rocket Visa card ?

Quicken Windows Subscription Member ✭✭

I use a Rocket Visa card - Rocket is not a bank, but is a group of sister companies. Rocket is not listed as a downloadable institution. I have manually added the Rocket account and manually go in and match transactions. It would be so much easier to download them as I do with my other credit cards and banks. Does anyone know a work around for this situation. (I have contacted Quicken already for assistance.)

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Answers

  • Quicken Windows Subscription SuperUser ✭✭✭✭✭

    You can't. That's what unsupported means. The consortium would have to decide to support Q before downloads can happen.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Quicken Windows Subscription Alumni ✭✭✭✭
    edited May 2023

    who is the Rocket card issued by ?

    Rocket Visa Signature Card is Powered by Deserve and issued by Celtic Bank, a Utah-Chartered Industrial Bank, 

  • Moderator mod

    Hello @ongosslake,

    Thank you for reaching out to the Community with your question.

    In order for a financial institution to support downloads to Quicken and to be added to our bank list, the request to be added would need to be made and submitted by the financial institution to our service providers. If you want Quicken to be supported, you will need to contact your financial institution directly and tell them you'd like to download your accounts into Quicken.

    I hope this information serves to be useful to you! Thank you.

    -Quicken Jasmine

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  • Quicken Windows Subscription Member ✭✭
    I will go ahead and contact my financial institution. Thanks!
  • Moderator mod

    Hello @ongosslake,

    You are very welcome!

    Please do not hesitate to reach back out with any further questions or concerns.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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