Citi Gives a connection error When trying to sync mobile and web.

Rich Ard

Everything connects and syncs from one step update but when i try to sync with the web and mobile it gives a connection error for only citi. It shows the password as being blank, however in the main password window it is there and fine.

Quicken Jasmine

Hello @Rich Ard,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

I look forward to your response.