Citi Gives a connection error When trying to sync mobile and web.

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Rich Ard
Rich Ard Member ✭✭
edited July 2023 in Errors and Troubleshooting (Mobile)
Everything connects and syncs from one step update but when i try to sync with the web and mobile it gives a connection error for only citi. It shows the password as being blank, however in the main password window it is there and fine.
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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @Rich Ard,

    Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

    If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

    I look forward to your response.

    -Quicken Jasmine

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