Cannot Add Key Bank Account to Quicken to Version 7.1.1 (Build 701.49349.100) MacOS 12.1

meejaye

I am trying to add the Key business account to Quicken using Quicken Connect but get the error every time. Does anyone know how to fix this? I have already tried manually adding the account and connecting.

Quicken Jasmine

Hello @meejaye,

Thank you for reaching out to the Quicken Community, though I do apologize that you are experiencing this issue.

If you don’t mind, could you please provide a screenshot of the error message you described receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

I look forward to your response.

Quicken Anja

Hello @meejaye,

Thank you for taking the time to visit the Community and reporting your issue here, though we apologize that you are experiencing this.

This is a known issue that has been escalated internally, though we do not have an ETA on resolution. While the investigation remains ongoing, please refer to this Community Alert for any and all available updates.

We apologize for any inconvenience! Thank you.