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OL-297-A with US Bank PFM Direct Connect

dallred_1

I've recently been getting error OL-297-A ("Quicken Unable to Establish Internet Connection") when I download transactions from US Bank using PFM Direct Connect. After a day or two the situation resolves.

Anyone else having this issue with US Bank?

I'm running Windows 10, 64 bit, and using Quicken Home and Business subscription.

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Comments

Quicken Anja

Hello @dallred_1,

Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this and for not having received a response yet.

If you haven't already, please take a moment to review this error-specific support article regarding error OL-297.

Hope this helps!

NotACPA

I'm also using Direct with USB … and I haven't had any recent problems

Ray Cosner

I had this problem earlier this week, but it resolved on its own after an hour or two. No issues since then.

Occasional outages in the update connection seem to be a fact of life, and they generally resume working in a few hours (or minutes).