OL-297-A with US Bank PFM Direct Connect


I've recently been getting error OL-297-A ("Quicken Unable to Establish Internet Connection") when I download transactions from US Bank using PFM Direct Connect. After a day or two the situation resolves.

Anyone else having this issue with US Bank?

I'm running Windows 10, 64 bit, and using Quicken Home and Business subscription.


  • Quicken Anja

    Hello @dallred_1,

    Thank you for reaching out to the Community and telling us about your issue, though we apologize that you are experiencing this and for not having received a response yet.

    If you haven't already, please take a moment to review this error-specific support article regarding error OL-297.

    Hope this helps!

    -Quicken Anja
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  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭

    I'm also using Direct with USB … and I haven't had any recent problems

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

  • Ray Cosner
    Ray Cosner Member ✭✭✭✭

    I had this problem earlier this week, but it resolved on its own after an hour or two. No issues since then.

    Occasional outages in the update connection seem to be a fact of life, and they generally resume working in a few hours (or minutes).

This discussion has been closed.