Quicken community emails no longer forward to yahoo or outlook from gmail

leishirsute

This is from a friend who was unsuccessful trying to post:

I have my Community emails forwarding from my gmail account to my yahoo and outlook accounts. This used to work. Now both Yahoo and Outlook return errors that the email from Quicken is incorrectly formatted and block the emails. Forwarding for non-Quicken emails still works.

Can support possibly replicate this issue and try to fix?

leishirsute

Additional info: I've added quicken.com to my approved sender list for yahoo and outlook and still no luck. I am able to see the emails reach gmail and gmail forwards them, but they are blocked by Yahoo and Outlook.

UKR

You may have to try and talk Yahoo and Outlook Support into whitelisting Quicken.

Quicken Kristina

Hello @leishirsute,

Thank you for reaching out to the Community and telling us about this issue.  I'm sorry to hear your friend is running into this problem. I reached out to the proper channels to report the issue. The response I got back is that the issue happens periodically, especially with Yahoo. Even if the sender is on the safe senders list, what can happen is if the email provider sees a lot of messages all coming from the same automated process, they sometimes block the messages on the server side. Has your friend been able to contact Yahoo and/or Outlook to see if they are able to unblock these messages?

Thank you.

leishirsute

Yahoo and Outlook are difficult to contact and get a response.

However, as I noted earlier, this problem is not occurring for non-Quicken emails with a similar setup. He gets regular emails from the IRS that are forwarded without issues.

smayer97

Unfortunately, I experience this with other sites with Yahoo being forwarded emails from gmail. Once they target such a source, it is not likely they will change it back.