Been using Quicken for Windows for MANY years. Whatever year it became available, I started synching my quicken to the cloud so that I could access my accounts from the web or the mobile app. Then I could enter transactions while on the go and then sync back to my desktop when I got home and vice versa. This worked fine for a long time. Until recently. Now, it does not work at all.
On the Desktop, it shows all the accounts that I have set up to sync (15 accounts - the same 15 I have always used). I sync to the cloud and it says it was successful.
But now, when I sign into the Web, I get "Hello.
It looks like you have not synced your accounts yet"
Um, I just did… and you said it was successful. It has always worked fine before. Does the same thing with the mobile app on my iPhone. Not sure when or what happened. So when it said it successfully synched to the cloud, where exactly did it go? I only have one Quicken ID (my e-mail address). What is going on? How can I get this functionality back? Does this have something to do with the recent "re-branding" to Quicken Classic? Just need it fixed. Please advise.