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Citibank transactions download to incorrect fields

pdecatrel

For years, I have been seeing transactions downloaded from my Citibank account in the wrong fields. The payee shows in the memo field and the memo shows in the payee field. This becomes a problem when trying to categorize transactions in the mobile app which does not have a memo field.

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Comments

Quicken Jasmine

Hello @pdecatrel,

Do you receive any error codes or messages? Are the transactions correct in your desktop application?

Thanks!

UKR

Sometimes a picture is worth a thousand words …
Can you please capture one or more images of the parts of your Quicken windows showing the issue, sensitive information blacked out as necessary to protect your privacy but annotated to describe the situation, and attach the image(s) here?
How do I post a screenshot in the community from windows

How do I post a screenshot in the community from a mac

Please save images to files of file type PNG, JPG, or GIF only. They're easier to work with than PDF files.