Paypal Mastercard Transactions Not Downloading

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cdodsonva
cdodsonva Member ✭✭
in Download, Add/Update Accounts (Windows)

This started happening about a week ago. Online balance is updating but transactions are not downloading. I've reset the account; deactivated it and re-activated it. Still not downloading transactions. Windows version 855.26, build 27.1.55.26.

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  • Quicken Jasmine
    Quicken Jasmine Moderator mod
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    Hello @cdodsonva,

    Are you receiving any error codes or messages? Did this issue begin after a recent update? What is your connection method with PayPal? You can see the connection method by navigating to Tools > Account List.

    Let me know!

    -Quicken Jasmine

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  • cdodsonva
    cdodsonva Member ✭✭
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    No error codes or messages. I don't remember tying this to a recent update. Connection method is Express Web Connect. Again, online balance is updating but no transactions are being downloaded.

  • Ed13
    Ed13 Member ✭✭
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    Same exact problem here.

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