Downloads stopped 1/7/2024, accounts: all synchrony bank
I have been unable to download to these accounts since 1.7.2024
Amazon - Synchrony
Belk - Synchrony
Sam's Club - Synchrony
I have tried many of the recommendations from this site and others online. None have been successful. Any assistance would be appreciated—long-time
Best Answer
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@davismw77 This is a community site for Quicken users — e.g. it's mostly fellow Quicken users here, with a handful of Quicken moderators — but it is not Quicken Support. If you're looking for help or an answer with your connectivity problems, I suggest you contact Quicken Support by phone. Their representatives have tools to look at log files on your computer to try to resolve your problem.
Quicken Mac Subscription • Quicken user since 19931
Answers
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Hello @davismw77,
Aside from being unable to download transactions, do you receive any specific error code(s) and/or message(s) while trying to connect that you can provide us with here, please?
Check back and let us know! Thank you.
-Quicken Anja
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This is all I get. I can access my other synchrony accounts on line. I did not have any problems before 1/7/2024.
Thanks,
Mike
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I guess the delay is caused by my request occurring on a weekend. Hopefully, next week I will get an answer.
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@davismw77 This is a community site for Quicken users — e.g. it's mostly fellow Quicken users here, with a handful of Quicken moderators — but it is not Quicken Support. If you're looking for help or an answer with your connectivity problems, I suggest you contact Quicken Support by phone. Their representatives have tools to look at log files on your computer to try to resolve your problem.
Quicken Mac Subscription • Quicken user since 19931 -
Thanks for letting me know. Appreciate it. Have a great weekend.
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I get the exact same thing for the past 2 months,
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