This is a follow-up to this thread which was closed:
Notice this has been posted a few times but the discussions are all closed without resolution.
I'm getting this as well. My one step update default selection of accounts which had been in place for years is now no longer saved. If i go to settings and select the accounts i want and hit apply and close, when i go back they are not saved. This has been happening for a few months now. Very annoying.
I'm using the latesst version (R55.26) on Windows 10.
I'm still getting this issue. I've validated and super-validated. I'm using the latest version of Quicken 57.12.
I click on the little triangle to the right of the one step update button and select "Update Settings". I enter my password and hit the "Settings…" button. I hit the all link on the top line to the right of "Download transactions and balances". Everything gets selected (except the last 3 online services). I hit the Apply button. I hit Close. When I go back to Update Settings, all the accounts are unchecked. Funnily enough, it does persist my settings for the online services.
I see numerous posts on this topic so other people have been experiencing this for some time.
Downloaded from financial institutions yesterday using my Vault and One Step Update and the setting that has been set for years. No issue.
Downloaded this morning again and the One Step Settings I set years ago were gone. Tried this on both computers and same results. Setting the setting again now and they are not saved and will not save. I can set the settings but they don't save. I keep 2 computers for redundancy in case one computer crashes. Settings won't save on either computer now.
Contacted Quicken Tech Support and after a lot of steps they were unable to resolve the issue and they were going to Report the Issue. CASE Number 8804709. They told me to Report the Issue also so the necessary files could be collected by Quicken. I Reported as was instructed. The Tech lady told me that this issue may need to be resolved with the next Quicken Update.
Anybody in the Community have a solution?