Problems Adding Forbright Bank

Options

Well, this is a new error… I've just set up an account with Forbright Bank (a personal account). In attempting to add that account to my register at Quicken for Mac, I've correctly entered my logon name and password, and then Quicken is requesting additional verification — either a phone call or text — to phone numbers that are definitely not mine.

Help?

Comments

  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    Hello @ntrainer,

    The two-factor verification via phone or text comes directly from the bank. If you do not recognize the populating phone numbers, you will need to contact the financial institution directly for assistance. Requesting to speak with a tier 2 agent or supervisor is also recommended as they are generally more familiar with third-party applications.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.

  • ntrainer
    ntrainer Member ✭✭
    Options

    Looks like Forbright Bank has no connectivity with Quicken, which is odd since Quicken offers me the option to connect. I've complained to them and requested that they permit downloads from 3rd party applications, but I guess for now that's all I can do.

  • Quicken Anja
    Quicken Anja Moderator mod
    Options

    I’m sorry to hear they were not able to provide a solution for you. However, we appreciate you returning here to share this information.

    Thank you!

    -Quicken Anja
    Make sure to sign up for the email digest to see a round up of your top posts.