Schwab date downloading problems are also present in bank Accounts

Tom Young
Tom Young Quicken Windows Subscription SuperUser ✭✭✭✭✭

You may or may not have noticed that recently Schwab transactions in Investment Accounts are being downloaded with a transaction date that’s one day earlier than it should be.

https://community.quicken.com/discussion/comment/20446883#Comment_20446883?utm_source=community-search&utm_medium=organic-search&utm_term=Schwab+

Yesterday I set down to reconcile my Schwab Bank Account and absolutely could not get it reconciled. Of course the first thing I checked was for any prior period changes to reconciled Accounts and the June 30th reconciliation was still perfect, so that wasn’t the problem. I finally figured out the source of the problem, and it was that the Posting Dates for transaction being downloaded in the checking Account. are also being downloaded a day early.

I look forward to Quicken getting this fixed.

Comments

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @Tom Young,

    Thank you for taking the time to visit the Community to report this issue, though we apologize that you are experiencing this.

    This issue has already been forwarded to the proper channels to be further investigated. In the meantime, we request that you please navigate to Help > Report a problem and submit a problem report with log files attached and (if you are willing) a sanitized copy of your data file in order to contribute to the investigation.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue. The more problem reports we receive, the better.

    We apologize for any inconvenience!

    Thank you.    

    (CTP-10643)

    Quicken Kristina

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  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    Hi @Tom Young, it has been requested that if you are experiencing this to please share screenshots of your Quicken register and what you see on the Schwab site in comparison. Please upload those by going to Help> Report a Problem.  When you have done so, please comment here and let us know so we can share those details asap! Thanks!

    Quicken Janean

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This discussion has been closed.