ONGOING 8/29/24 Charles Schwab - Downloading Transactions Using Yesterdays Date

Quicken Jasmine
Quicken Jasmine Quicken Mac Subscription Moderator mod

Our teams have discovered that users downloading from Charles Schwab will receive transactions with incorrect dates. The dates are one day earlier than the actual transaction date. We are currently working with Charles Schwab on correcting this issue.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket # 11228611/CTP-10643)

-Quicken Jasmine

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 8/22/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 8/29/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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