CLOSED 11/11/24 TIAA Bank / EverBank - Services Temporarily Unavailable

Quicken Jasmine
Quicken Jasmine Quicken Mac Subscription Moderator mod

Due to TIAA's migration to EverBank, connectivity in Quicken Classic will be temporarily unavailable. Since EverBank does not currently support automatic downloads, we are working with our service provider to restore connectivity to the existing TIAA instances. This issue will impact all TIAA instances in Quicken Classic.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket # 11227065/CTP-10727)

-Quicken Jasmine

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Comments

  • Quicken Anja
    Quicken Anja Moderator mod

    UPDATE 8/22/24

    We do not have an ETA at this time for a resolution for this issue, though our teams continue to work towards a solution. We apologize for any inconvenience and thank you for your patience. 

    Thank you!

    -Quicken Anja
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  • Quicken Anja
    Quicken Anja Moderator mod

    ONGOING 8/29/24 

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    CLOSED 11/11/24

    This issue is being caused by the financial institution blocking the connection. This is a temporary block, but we do not have an ETA for when connectivity will be restored.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Kristina

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