Citibank Cards Authentication Problem (QWIN)
Answers
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Same Citi errors for me. Please fix ASAP!
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Same issue here,
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Same issue happened this morning 9/27/2024 9:00am.
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+1
And yes, I did subscribe to the Alert.
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#me too
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Glad to see I am not alone with this problem! Just noticed it today with my main Citi account but have seen a problem with some other Citi accounts such as Home Depot card recently as well. C'mon Quicken! We are sick and tired of the constant requirement to troubleshoot and make repairs after updates!
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Same here
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Same issue here :o(
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same here. need a fix.
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Same here, I switched to Direct Connect
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Exact same problem as described in the first post of this thread. Please fic ASAP.
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Same here, but the same thing also happened at the same time to an investment broker that I use (Cambridge Investment Research). I'm hoping the 2 are related.
(BTW, I'm using Quicken Mac).
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Same here.
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I have a fix for this that is working for me.
Select Add Account in Quicken app.
Enter Citi Cards in the blank line for the account.
Select Advanced Option below the Citi logo.
Select Continue.
Select Direct Connection for the connection type and Next.
Enter your Citi account login information and Next.
You should then have Quicken offer to link to your Citi account.
Hope this helps.2 -
I am still having problem with re-authorization of my Citi Costco Card.
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Same here, except when Citi returns me to Quicken (for Windows) the Quicken screen is grayed out and locked. I have to kill the program to get back in. Hope they resolve this soon.
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Is this why I can't reauthorize my Citi accounts:
Jeff
[Merged Post]
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Not quite… Although doing this makes the original error message go way and it seems like a successful update occurred (all lights green), in my case it did NOT download / update any of the CITI transactions. Thx anyway…
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Same problem that just started this morning. Have used the Quicken initiated bank authorization/access/login multiple times but after the bank process has completed quicken tells me the connection timed out/failed. Have tried multiple times.
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Ditto!!
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I also am having the same problem as of 9/27/2024, please fix as soon as possible
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Unfortunately that leads to the same authorization page and same failure for me.
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did not work for me, got the same response as the last 6 times i tried, THIS IS A QUICKEN PROBLEM !!!!!
Your accounts have been authorized successfully![Edited - Reduced Image Size]
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I am having the same problem, hopefully Quicken will fix this soon.
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From the minimal info you've provided (i.e., none), that sure looks to be the reason.
[Merged Post]
Q user since February, 1990. DOS Version 4
Now running Quicken Windows Subscription, Business & Personal
Retired "Certified Information Systems Auditor" & Bank Audit VP0 -
same issue. reauthorization successful at Cit's end. Faild notification when returned to Quicken. even tries creating a new quicken file. same problem. ok at Cit's end failure at Quicken's end so no new file created.
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Getting the exact same thing:
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This appears to have spread to Capital One cards now (getting the same "must re-authorize" message, I'm not falling for it again, I'll wait it out.
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The only info I can provide is that I have to reauthorize Citi accounts, and on the Citi web page side the result is "Authorization successful", but on the Quicken dialog side the result is "Authorization failed (i.e., very little info can be provided), but thanks for responding.
[Merged Post]
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All, this issue has nothing to do with the latest R59.6 release. I am on the April release with is eight releases behind and I too am seeing this issue as well starting today with two of my FIs. Most likely the culprit is with one of the Quicken intermediaries. I don't plan on doing anything rather ride it out for the next week or two.
- QWin Deluxe user since 2010, US subscription on Win11
- I don't use Cloud Sync, Mobile & Web, Bill Pay/Mgr0
