Cannot add online bill from Citi & Costco

tspencer

I have online access set up for my Costco Visa and a Citi Credit Card (both using the Costco Visa connection) but am unable to set up online bills. When I try to add the online bill, it gives me an Add Bill screen showing both bills that say "Already added" and an error message that says I have to select an account to continue—but the accounts cannot be selected (or they are already selected with a green check mark but not recognized.)

Are online bills not available for Citi now?

Quicken Jasmine

Hello @tspencer,

Would you mind providing a screenshot of which Costco Visa instance you are attempting to add as a biller? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed.

Thanks!