Cannot add online bill from Citi & Costco

tspencer

I have online access set up for my Costco Visa and a Citi Credit Card (both using the Costco Visa connection) but am unable to set up online bills. When I try to add the online bill, it gives me an Add Bill screen showing both bills that say "Already added" and an error message that says I have to select an account to continue—but the accounts cannot be selected (or they are already selected with a green check mark but not recognized.)

Are online bills not available for Citi now?

UKR

Have you tried Review & Repair / Review & Repair Online Billers from the Bills, Income & Transfer tab's Settings gear icon?

If you find out that Citi will not support Bill Pay from within Quicken and only allow Check Pay, try this instead:

Bypass Bill Manager. Let the biller's (or credit card company's) computer system do all the work for you.
Logon to the biller's website once and set up their Autopay, APS, Direct debit, etc. service to make the current payment and all future payments on Due Date directly from your checking account.
In parallel to that, in Quicken, every month, record a regular Scheduled Reminder to keep track of your payments before they come due.