I keep getting sync errors

Samo47

I am getting an error when i try to sync my accounts. The error is it always say that i am syncing older data to the cloud, why do i keep getting this error?

Quicken Anja

Hello @Samo47,

Could you please provide a screenshot of the error you are receiving? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

Quicken Anja

Hello again,

We haven't heard back from you in a while. Do you still need assistance?

Thank you!

Samo47

On November 2nd i submitted an email to the community with a screenshot of the error i have been receiving. unfortunately, i cannot find the screen shot on my computer, however the error has not been appearing for the past few days.

Quicken Anja

Thank you for following up!

Unfortunately, if you respond via email, those responses do not come through to the Community as the email notifications are sent from no-reply emails.

However, I’m glad to hear the error has not been occurring recently!

Rocket J Squirrel

@Quicken Anja There is a screen shot in this post:

https://community.quicken.com/discussion/7957382/how-to-resolve-the-you-are-about-to-sync-a-file-which-has-older-data-than-the-cloud

Quicken Anja

@Rocket J Squirrel thank you for linking that to show me the screenshot!

If that error reoccurs for OP, I will follow up again.