Duplicated transaction after changing a transaction

kgp

This has been talked about before but it is still happening to me and very very frustrating. I download from the bank and then need to categorize the transaction. When I hit enter to save the transaction the program duplicates the transaction just below and then I have two of the same transaction. It also removes the transaction below. If I then delete the duplicate transaction both the original and the duplicate are deleted. Any help on this?

Quicken Anja

Hello @kgp,

We will need some additional information in order to better assist you further.

Is this issue occurring across all of your account registers, or just one account in particular? When did you first notice this issue started? Where is your data file located— is it on your local hard drive (C: drive), or in a cloud-based drive (e.g.: OneDrive, DropBox, etc)?

If you don't mind, could you please provide screenshots of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Thank you!

mshiggins

@kgp it sounds like you are having the issue discussed here:

https://community.quicken.com/discussion/7951224/editing-a-transaction-causes-it-to-be-duplicated-and-overrides-the-next-transaction