Alerts Disappear When Bill & Income Reminders are Entered

bizbuyer

I previously reported an issue with bond maturity alerts occasionally disappearing. My previous post (20457436) has been closed, but I've discovered that the issue arises whenever I enter a Bill or Income Reminder from the home page.

I've done everything that Jasmine suggested and reloaded Quicken, yet this continues to happen on multiple DAT files.

As I mentioned before, the "Show Alerts" check box remains checked, but I've discovered that each time I enter a reminder the alerts disappear and i must re-highlight the check box, and they come back.

This is obviously a programming issue where alerts are updated whenever a bill or income reminder is entered. For some reason, bond maturity alerts are no longer shown.

It's not a huge issue and it's easy to correct, but there is definitely a programming issue that needs to be addressed if Quicken wants to continue to be the primary money management tool for most Americans. The more work Quicken users have to do to correct Quicken problems, the less reliable it becomes it's more likely that folks will abandon Quicken for alternatives (of which there are few) for their needs. [Edited - Readability]

Quicken Kristina

Hello @bizbuyer,

To assist with this issue, I looked up the previous discussion you referred to. Based on what I see in that previous discussion, it appears that you have already tried uninstalling/reinstalling the program and also tried Validating/Super Validating your file.

You mentioned this has been going on for several Quicken updates. About how long has the issue been happening? Is this issue happening with any other alerts, or just the bond maturity alerts? While file specific issues are less likely across multiple data files, if you haven't already done so, please try restoring a backup from before the issue started for one of the impacted files and test to see if the issue is resolved in that newly restored file.

Please let me know how it goes!