Why does Quicken duplicate a planned income transaction in next years budget?

JFEGOLF
JFEGOLF Quicken Windows Subscription Member
edited December 14 in Paying Bills, Online Billers & Reminders (Windows)

I created an Income Reminder (one time) for Jan 6, 2025. Now when I look at Jan '25 budget, this item appears twice , doubling the planned income. I have deleted and re-entered the income reminder only to get the same result. Appreciate any insight to what I am missing.

Thanks

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Answers

  • JFEGOLF
    JFEGOLF Quicken Windows Subscription Member
    edited December 13

    I thought I solved the problem but did not. Does each Income Reminder required a unique "From:" name?

  • Quicken Anja
    Quicken Anja Moderator mod

    Hello @JFEGOLF,

    If you don't mind, could you please provide a screenshot of what you described seeing above? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • JFEGOLF
    JFEGOLF Quicken Windows Subscription Member

    Here is the income reminder page I filled out:

    Inc Rem.png

    Here is the result in budget planning:

    Budget Detail.png

    I'm sure it's something simple but I cannot figure it out.

    Thanks

    JFEGOLF

  • Chris_QPW
    Chris_QPW Quicken Windows Subscription Member ✭✭✭✭

    I was able to reproduce this problem. It seems to be a bug in the "only once" option in the reminder.

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  • Quicken Anja
    Quicken Anja Moderator mod
    edited December 17

    Hello again,

    I apologize for the delay as I am just now seeing both of your responses to me.

    I was able to replicate this issue as well so we will be forwarding this issue to the proper channels to have this further investigated. However, we request that you please navigate to Help > Report a problem within your Quicken program and submit a problem report with log files and screenshots attached in order to contribute to the investigation.

    image.png

    It would also aid the investigation to include a sanitized file when submitting the problem report. A sanitized file is a data file that removes personally identifiable information so you can comfortably share this file with the Quicken team.

    While you will not receive a response through this submission, these reports will help our teams in further investigating the issue.

    We apologize for any inconvenience in the meantime! Thank you.
    (CBT-488)

    -Quicken Anja
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  • JFEGOLF
    JFEGOLF Quicken Windows Subscription Member
    Answer ✓

    Thank you Anja

  • Quicken Anja
    Quicken Anja Moderator mod

    You're welcome!

    -Quicken Anja
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