How do I subscribe to Quicken?

Chris Blunt

Thanks to some great answers I received from the community yesterday I decided to go ahead and subscribe to Quicken, but the ordering system doesn't make it easy.

I tried to pay using a credit card, but when I enter my zip code I get the error "Invalid Zip or Postal code". It's not a US or Canadian zip code so maybe that's the problem.

Then I tried to pay using PayPal, but this time it says "There was a problem with your payment - Please try another payment method". My PayPal account is in good standing and I can use it to make other payments.

I'm at a loss to know what to do to resolve this.

NotACPA

@Chris Blunt Pick any old zip code (for a US addresss) or postal code (for Canada). It really isn't used for anything. Just make sure that the code style matches the product you've selected (Q US or Q Canada).

I usually suggest the the code of your country's embassy in Wash DC, or Ottawa, be used.

Quicken Anja

Hello @Chris Blunt,

Since your zip code is not a US or Canadian zip code, we advise contacting Quicken Support directly by phone to place your order over the phone with a Quicken agent instead.

We apologize for any inconvenience! Thank you.

Customer Support Team phone hours of operation are 5 am - 5 pm PT Monday-Friday.

NotACPA

@Chris Blunt Pick any old zip code (for a US addresss) or postal code (for Canada). It really isn't used for anything. Just make sure that the code style matches the product you've selected (Q US or Q Canada).

I usually suggest the the code of your country's embassy in Wash DC, or Ottawa, be used.

jacobs

Keep in mind that Quicken is only sold in and supported in the US and Canada. There are certainly people who use it in other countries, but it's not officially supported. And you're probably aware, but you won't be able to connect to any of your local financial institutions for downloading transactions; you'll have to enter transactions manually. That all said, the answer provided above has shown to work: choose any US zip code and the purchase will go through.

Chris Blunt

I tried again using a random US zip code and it worked fine. I thought the zip code might have been used to verify my credit card as my home address, but it went through ok.

Thanks for the help from those who responded.