Quicken Community "This week's trending content" newsletter multiple sends.

igor74
igor74 Quicken Windows Subscription Member ✭✭
in The Water Cooler

Whyis your email server sending this "weekly" newsletter out every hour? I've received the same one 7 times since midnight and 6 times yesterday.

Comments

  • RCRLon
    RCRLon Quicken Windows Subscription Member ✭✭

    Same here.

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod

    Hello @igor74 and @RCRLon,

    Would you mind sharing screenshots of the email that you are receiving? Please keep in mind to redact personal information as needed. Are you still receiving duplicates?

    Let me know!

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    @Quicken Jasmine As the subject line of this thread says, it's the "This week's trending content" email, which has been getting sent on repeat once an hour since last night.

    Screenshot 2024-12-30 at 9.58.42 AM.png

    Quicken Mac Subscription • Quicken user since 1993
  • Quicken Janean
    Quicken Janean Quicken Windows Subscription Moderator admin

    Hi All, we turned this feature off in the meantime, while we report this to Vanilla. Thanks!

    Quicken Janean

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  • michaelrhodes1954
    michaelrhodes1954 Member ✭✭✭
    Screenshot 2024-12-30 093144.jpg

    Here's a screen shot from my email this morning. What gives?

  • Quicken Jasmine
    Quicken Jasmine Quicken Mac Subscription Moderator mod
    edited December 2024

    Hello @michaelrhodes1954,

    Thank you for sharing this screenshot. This issue has been reported and is currently being investigated.

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.

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