Red Flags say I have transactions to review but I do not

Worldwide

I have numerous"transactions to review" red flags I cannot get rid of.

This  began within the past couple of weeks.

Did an UpdateAccounts and got 13 different accounts red flags at 3 different institutions each saying I had transactions to review but all are downloaded, accepted and in the accounts.

All have been categorized.

Did validate but no help.

Restored from a recent copy before the problem, did Update Accounts and all the same flags.

Based on the number of transactions Quicken says I have to review, many of the flags appear to befor transactions from way before in time - e.g. one is for an account that I have not had a transaction in for 8 months!

Did Validate and Super Validate but still the same problem.

So, thought I'd deactivate all the accounts for online updates and then reactivate them again

BUT

Got a pop up of "Quicken can not edit xxx account because there are downloaded transactions that must first be accepted into the account register of transaction list.  Finish accepting the downloaded transactions and then try again."

Huh?

All downloaded transactions have already been accepted.

I tried "Reset Account" and got the same message.

So, now I can't even deactivate or reset!

Now what?

Quicken Kristina

Hello @Worldwide,

I'm sorry to hear you're encountering this issue. To troubleshoot, please start by following these steps from this article on when Quicken says there are transactions to review, but you don't see any:

First, turn automatic entry on

1. Press Ctrl+A on the keyboard to bring up the Account List, then click the Edit button next to the affected account in the list.  
2. In the Account Details window, click on the Online Services tab then click Automatic entry is. 
   
3. Select Yes on the next dialog box and click OK.
4. Automatic entry should show as "On" now.
5. Click OK to close the Account Details window, then click Done on the Account List.
6. Close Quicken, wait a few seconds, then re-open it. The transactions should appear upon re-opening Quicken.

Note: If you have multiple accounts affected by this issue, you can make the change outlined above to all the accounts at once by going to Edit > Preferences, then going to Downloaded transactions and checking the box next to Automatically add to banking registers.

Then, check the account register and Online Center

Quicken will show you downloaded transactions in multiple locations. The following information shows you how to check for downloaded transactions in the account register and Online Center.

1. Open the account register and select Downloaded Transactions at the bottom of the register.
   • If there are transactions listed, accept them to the register.
   • If there are not any transactions listed, proceed with the next step.
2. Choose the Tools menu > Online Center.
3. Select the appropriate financial institution and account.
   
4. Select Transactions.
   1. If transactions are listed, click Compare to Register and accept the transactions. 

Note: Compare to Register will display online payments on the initial screen. After accepting your online payments, click Continue, Next or Done to see the rest of your downloaded transactions.

Please let me know how it goes!

ryszardjh

I have the same problem. Talked to two different Quicken Support specialist, neither one could resolve it.

Quicken Kristina

Hello @ryszardjh,

I'm sorry to hear you're running into this problem and Support wasn't able to help you resolve it. If you haven't already done so, please follow the troubleshooting from my earlier post in this discussion:

https://community.quicken.com/discussion/comment/20470202#Comment_20470202

I hope this helps!