TD Bank Download Error

Markhfx

When I download transactions in my file for my bank account, most everything is correct except for some reason a check I wrote is being shown as a deposit not a debit and when I delete the transaction manually it then deletes the amount from my opening balance and reduces the overall totals by same it seems to just be the one transaction not sure where to start

Quicken Anja

Hello @Markhfx,

Thank you for bringing this to our attention!

When did you first notice this issue occur? Did anything significant occur before it happened (i.e.: installed a new update, sync to Quicken Cloud, etc)? Was this transaction downloaded this way, or was this a manually entered transaction that then changed from a payment to a deposit after downloading new transactions?

Also, could you please tell us where your data file is stored on your computer? Is it saved in a folder located on your local hard drive (C: drive) or in a cloud-based/external drive (e.g.: OneDrive, Dropbox, USB, etc)?

Last, could you please provide a screenshot of what you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots if you are not given the option to add attachments.

Check bank and let us know! Thank you.