Vanguard Error Code: 16503 (QMac)
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I'm wary of getting all the details right if I download the qfx file and try to link among my various Vanguard accounts. Does it make sense to create a new Vanguard "dummy" account, download all the transactions since the glitch started into that account, then move them manually to the correct account?
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I'm still patiently waiting for this issue to be resolved. I'd like to email Vanguard about the issue, the let them know that one more client is unhappy, but I don't see a tech support email address on the Vanguard website. (I'm out of the country, so a phone call isn't an option, plus I'd like it in writing.)
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Logging into Vanguard and downloading a QFX file was no big deal - it was easy to match up to my existing accounts in Quicken. No need for a dummy account
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Just ran "Update All Accounts" and all my Vanguard accounts connected successfully! Let's hope it continues to work for a long time.
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You should only need to Link the downloaded data to the correct accounts in Quicken the first time you do the download. Quicken should "remember" the Links for future QFX file downloads.
I suppose you could create new Vanguard dummy accounts (you would need to do one for each Vanguard account) and then manually move the transactions from there to the correct accounts but I think that will create more work for you than is necessary.
Alternately, you might want to consider backing up your data file before you do the QFX file downloads and Linking to the correct accounts. Then if something goes wrong you can simply restore that backup file and all will be just like it was before.
The QFX file download and import process (called Web Connect) actually is quite simple. Just be sure to follow the steps spelled out in the Alert (ONGOING 2/28/25 Vanguard OL-295-A and Error 16503) with the two most important being selecting the correct date range for downloading and, if/when prompted, make sure to Link the downloaded data to the correct accounts (which, again, should only be needed the first time you do WC). I think after you have done it a few of times you will feel really comfortable with how well the process works. Believe it or not, there are a fair number of Quicken users who will download transactions only via WC.
Quicken Classic Premier (US) Subscription: R61.20 on Windows 11 Home
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The issue appears to have been fixed.
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Sorry but it doesn't work for me. Still cannot download transactions via Web Connect.
I updated my connection and tried to sync with Vanguard. Portfolio Value words but all transactions disappear. Detailed option is greyed out on connection. For some reason Vanguard has turned off transaction details for consumer accounts. Let's hope they fix this soon and revert to the prior ability to download/sync transactions.
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@krgraham You need to be using Direct Connect as your connection method to be able to enable Detailed Tracking. That's something you have to do in Quicken; it's not something Vanguard can fix. If, as people are reporting, the Direct Connect connectivity is working again, you should be able to re-connect with Vanguard using Direct Connect.
Quicken Mac Subscription • Quicken user since 19931 -
Yep, working for me too.
Quicken Mac Subscription • Quicken user since 19942 -
Thanks. That was not an option previously. I also noticed that there are now two Vanguard options and one needs not to choose the one marked personal inventory.
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It seems to have been fixed. I downloaded my Vanguard account this afternoon . 4PM PST
RoadBiker
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I successfully downloaded my Vanguard account this afternoon at 4PM PST on March 7!
Oops sorry about the repost
RoadBiker
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Thanks, Gary. It worked for me, too.
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Direct connect restored and working as expected. I got this message from my Vanguard relationship manager:
Today, Friday, March 7th, 2025, our project team notified us that the "Direct Connect" systems issue has been resolved.
We appreciate your patience and understanding as the team worked to resolve the issue.
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I can connect now but all my balances are double what they are in reality
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Same here, no doubt because my Portfolio view shows duplicate entries for each security. But clicking the disclosure triangles for each reveals totally different entries underlying them.
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I needed to re-enter Vanguard password, and update completed. Matches balance at Vanguard website.
Need to be less OCD about updating and just do it once a month.
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I got direct connect reset on my vanguard account, but it's stuck on simple tracking method with the option to change is disabled.
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It works for me now.
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Ditto.
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I also was successful, and I didn't notice any duplicates. So it seems everything is good!
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I had to delete the accounts and start over to get rid of the duplicates.
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suddenly my vanguard downloaded today.
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How do I get rid of duplicates? If I delete the account and then re-add it again I'd lose all my transaction history beyond the last 18 months???
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Solved. There are a set of transactions adding & subtracting securities. Delete all of these and duplicates are eliminated.
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this thread was very helpful. hopefully vanguard solved the issue as opposed to allowing it to work before re-implementing the problem.
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Vanguard synced for me this morning, hallelujah! Fingers crossed this resolves the issue for good.
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did a backup first in case………………..
thankfully synch worked no errors no duplicates. Thank you Quicken and Vanguard
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I haven't been able to connect since this issue began and was able to connect successfully today.
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As of 2:30pm EST Saturday March 8 direct connect downloads are working for me again. I did not get any duplicate entries. I had been doing daily manual downloads (QFX files) since the outage began.
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