I've opened accounts with Fidelity Investments. I have a user name and password and am trying to Sync the accounts. I've gone through all of the steps: New Quicken file, New quicken Account (& enter Fidelity Investments) and continue, I get the message that I need login information, which I already have. When I try to activate downloads via the category list, I end up in the same place. What am I doing wrong? Do I need a different type of connection? If so, what type?