AA Aviator Card (Barclays) no longer downloading transactions

remlapnibor
remlapnibor Quicken Mac Subscription Member

Starting on March 26th, 2025, transactions are no longer downloading from AA Aviator Card. This has worked without any issues for a very long time. Is Quicken looking at resolving this issue? How do we get this fixed asap?

Comments

  • jacobs
    jacobs Quicken Mac Subscription SuperUser, Mac Beta Beta

    You should try calling Quicken Support to get it documented and reported (if it hadn't already been).

    Quicken Mac Subscription • Quicken user since 1993
  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @remlapnibor,

    Thank you for taking the time to report this issue to the Community, although we apologize for any frustration or inconvenience experienced.

    This issue has been reported to our Development and Product teams for further investigation and resolution. Though we do not currently have an ETA, you can bookmark this Community Alert to get updates when available and to know when the issue is resolved. If you do not see the bookmark icon at the upper right, please make sure you are logged into the Community.

    Thank you!

    (CTP-12075)

    Quicken Kristina

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  • remlapnibor
    remlapnibor Quicken Mac Subscription Member

    thanks jacobs, done and they are on it. Conversation started as follows after identified the issue "Regarding your question, we have received several reports from Barclays users in Quicken."

    They are escalating my case now for resolution.

    "

  • remlapnibor
    remlapnibor Quicken Mac Subscription Member

    Quicken Kristina 

    Luis is on it and issue reported within quicken with logs etc.

  • NotACPA
    NotACPA Quicken Windows Subscription SuperUser ✭✭✭✭✭

    @remlapnibor Which URL are you using to download? AviatorMastercard.com? Or BarclaycardsUS.com?

    That Aviator site is working well for me.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP