Quicken is EXTREMELY SLOW

Dasherdu
Dasherdu Quicken Windows Subscription Member
edited April 2 in Investing (Windows)

I have been using since 1990. The current version is running so slow that it makes it hard to keep using quicken. To be clear I am using Quicken Classic for windows. Quicken is even slow to record a standard transaction. And if it is a split transaction, it takes forever especially if you are editing a split. But the entire program runs so slow it is infuriating. And it appears to be getting worse!!! What is going on?

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Comments

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    Hello @Dasherdu,

    I understand how frustrating it must be to experience significant slowdowns, especially after using Quicken for so many years. Since you mentioned that even basic transactions and split transactions are taking longer than usual, I’d like to gather more details to better understand the issue.

    Have you noticed if Quicken slows down more when working with specific accounts or transaction types? Does it happen immediately upon opening the program, or does performance degrade over time? Also, have you recently updated Quicken or made any changes to your system, such as a Windows update or new security software installation? Also, how large is your data file?

    Let me know!

    -Quicken Jasmine

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  • RalphC
    RalphC Quicken Windows Subscription Member ✭✭✭✭

    I am not experiencing any latency in a data file that goes back into the 90's. Your issue probably has nothing to do with the "current version" of software but with the integrity of your data file. I'd try creating a new test data file and entering some split transactions. Are they slow?

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭
    edited April 23

    Please do this:

    Click Help in the Menu Bar. Shift+click About Quicken and you'll get a File Information window. This will tell us a little more about your data file.
    Please capture an image snapshot of this window, redact any personal information from it and save the file as JPG, PNG or GIF format. Attach or drag and drop this file with your next comment.

    How do I post a screenshot in the community from windows

    Also, what is the complete path and file name of your Quicken data file (e.g. C:\Users\username\Documents\Quicken\QDATA.QDF)?

  • stu6429
    stu6429 Quicken Windows Subscription Member ✭✭

    Long time Quicken user and also find it extremely slow especially when opening my accounts after downloading transactions. I get a green wording that finally comes up which says loading transactions. This can take up to 30 seconds to a minute.

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    -Quicken Jasmine

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  • ddo
    ddo Quicken Windows Subscription Member ✭✭

    Hello Community -

    I am also experiencing slowness in my quicken. I'd say probably over six months. Why not reporting? Because I tried every other way to resolve this. Cannot be system because my laptop is 16 core with 64 GB of RAM and performance monitor over time maxed out at 50% for memory and CPU. This is ONLY with Quicken. Everything else is super speedy. Can't really blame it on Disk drives or anything else because there is no issue with anything else.

    I have been using Quicken since 2000 time frame, probably 1999? Only recently that I experience this slowness issue.

  • UKR
    UKR Quicken Windows Subscription SuperUser ✭✭✭✭✭

    Complaining is good, providing requested support information is better. So far, nobody has seen fit to respond to my earlier request (above).

    So please do this:

    Click Help in the Menu Bar. Shift+click About Quicken and you'll get a File Information window. This will tell us a little more about your data file.
    Please capture an image snapshot of this window, redact any personal information from it and save the file as JPG, PNG or GIF format. Attach or drag and drop this file with your next comment.

    How do I post a screenshot in the community from windows

    Also, what is the complete path and file name of your Quicken data file (e.g. C:\Users\username\Documents\Quicken\QDATA.QDF)?

  • Quicken Jasmine
    Quicken Jasmine Moderator mod

    -Quicken Jasmine

    Make sure to sign up for the email digest to see a round-up of your top posts.