Any Updates on the issue Charles Schwab

1rick

That Quicken Classic for Mac is not getting infro from Charles Schwab banking?

Quicken Anja

Hello @1rick,

Thanks for reaching out!

Could you please clarify what specific issue you’re referring to with Charles Schwab and Quicken Classic for Mac?

Looking internally, I’m not currently seeing any errors occurring with Charles Schwab on your account, so any additional details you can provide (such as specific error messages or behavior you're noticing) would be helpful.

Looking forward to your response!

1rick

Moderator  modApril 2  edited April 3

Some users across Quicken Classic for Windows, and Quicken Classic for Mac are reporting that transactions downloaded from Charles Schwab are showing $0 amounts. In some cases, it causes double transactions since the values do not match the manually entered ones.

This has been escalated internally, though we do not have an ETA at this time.

To be notified of updates as they become available, please click the bookmark ribbon located in the upper right. If you do not see the bookmark ribbon, please make sure that you are signed into the Quicken Community. 

Thank you!
(Ticket #11688913/CTP-12592)

1rick

Thoughts

1rick

so is there any information on this issue

Quicken Kristina

Hello @1rick,

Are you having the issue described in the alert that you copied into this discussion earlier? If you are, then there currently isn't any ETA, but if you bookmark that alert, you should receive any updates, once they're available.

If you are encountering a different issue, then please provide more details exactly what is happening, so that we can assist you.

Thank you!

jacobs

@1rick There is very rarely any interim "update" on connectivity issues: once Quicken verifies and acknowledges the issue by posting an Alert, there is typically nothing more until (a) you notice the Alert message is updated to state that the issue is resolved, or (b) you notice while using the program that the issue is fixed.

So you can bookmark and keep checking back on the Alert message you cited to see if there is any additional information, but as I said, there usually is nothing added until there is a fix.

JS1989

Same issue here. $0 transactions for Schwab.

ddelvo

I'm having the same issue as well.