Password Bypass

If I click on the Mobile & Web tab in the Windows version, it will prompt me for my password and if I cancel, it will open the tab anyway. Then it will allow me to sync to the web. To me, this sounds like a security issue.

Comments

  • Moderator mod

    Hello @bgauvey,

    We appreciate you reaching out and telling us about the issue you are experiencing.

    To better assist you further—could you please provide a screenshot of the prompt you are seeing? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

    Thank you!

    -Quicken Anja
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  • Quicken Windows Subscription Member ✭✭✭✭
    edited May 13

    It has been that way since that tab was first created. When showed up years ago I and others pointed it out but quicken never acknowledged it as a problem. Personally, I think the problem is they shouldn’t be prompting at all. I don’t see why they would need passwords for the financial is what they’re asking opening your password which nowadays only includes direct connect , so that you can get to a tab that you decide to a different to mobile or web.

    reproduce this I believe you just start a new session so that the password vault has never been entered and then just go to the mobile and web tab and it’ll prompt you. might require having a direct connect account.

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