Transaction log?- Balance adjustment (Q Mac)

pstarfam

I have a HELOC account with a Michigan bank. I often get transactions in my Quicken acct with a note 'balance adjustment'. When I logon on to my HELOC acct at the bank and look at the daily transactions, these 'balance transactions' don't exist.

Is Quicken creating them? Is there way to see the actual downloaded transactions from the bank?

When I look at Show Inspector the transaction doesn't look any different than a normal one except the note.

These balance adjustments really mess up my account.

Thanks

Quicken Jasmine

Hello @pstarfam,

Thanks for providing more information.

Usually, Quicken will enter a balance adjustment if the bank shows a different balance than what is in Quicken. By chance, is this account a revolving line of credit with variable interest rates? If so, Quicken is only able to track fixed interest rates at this time.

Let me know!

Quicken Jasmine

Hello @pstarfam,

Thanks for reaching out!

If you don’t mind, could you please provide a few screenshots of the balance adjustment transactions that you described? If needed, please refer to this Community FAQ for instructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments. Please remember to redact any personal information as needed. 

Let me know!

pstarfam

I have added the transaction amount to the end of the Note, as I zero them out, just to keep track of what they were. I zero them out because the mess up my acct and balance.

pstarfam

I have added the transaction amount to the end of the Note, as I zero them out, just to keep track of what they were. I zero them out because the mess up my acct and balance.

Quicken Jasmine

Hello @pstarfam,

Thanks for providing more information.

Usually, Quicken will enter a balance adjustment if the bank shows a different balance than what is in Quicken. By chance, is this account a revolving line of credit with variable interest rates? If so, Quicken is only able to track fixed interest rates at this time.

Let me know!

pstarfam

This is an All-in-one mortgage acct- variable.

I guess I will continue deleting transactions.

Thanks for your help.

Quicken Jasmine

Hello @pstarfam,

Thank you for confirming.

For now, you can go add your vote to this currently active idea regarding broader options for loan terms, including variable line options.

If that idea isn't quite what you are looking for, then you can also create a new idea. This way, other users who have the same or a similar request can vote on your idea. Our Development and Product teams frequently use our idea posts in order to improve Quicken and implement new features requested by customers. 

I hope this helps!