R64.25 broke Projected Balances

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Comments

  • ghclark
    ghclark Quicken Windows Subscription Member ✭✭

    New wrinkle for me today. I have my paycheck deposited to two accounts. The primary is the one that is wrong due to this error. Today, after OSU, not only is it wrong, it is negative! The projected balance was quite alarming.

    @Quicken Kristina @Quicken Anja The courtesy of an acknoledgement of this issue would be appreciated, or maybe I missed it.

  • ghclark
    ghclark Quicken Windows Subscription Member ✭✭

    Reporting it through the Report a Problem function.

  • Quicken Kristina
    Quicken Kristina Quicken Windows Subscription Moderator mod

    Hello @ghclark,

    Thank you for reaching out! For assistance with this issue, I recommend that you contact Quicken Support directly, since they have access to tools we can't access on the Community and they're able to escalate the issue as needed. The Quicken Support phone number can be found through this link here. Phone support is available from 5:00 am PT to 5:00 pm PT, Monday through Friday.

    I apologize that I could not be of more assistance! 

    Quicken Kristina

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