Can't Import TurboTax Deluxe 2025 into Quicken Deluxe R65.29

cyberphile

Quicken Deluxe R65.29 reports "TurboTax Import Failed! (Error 2). See post from 2024 for the same error. I've already reported this to the Quicken Phone Support team and referenced the CTP number from the post below.

The file name I tried to import was C:\2025.tax2025. It doesn't get much shorter than that.

https://community.quicken.com/discussion/7947462/turbotax-import-failed-error-2-tax-year-2023-turbotax

[Edited - Enabled Link]

Quicken Kristina

Hello @cyberphile,

Thank you for letting us know you're encountering this issue. I checked on the ticket from that previous discussion you linked, and I can see that ticket was marked resolved. I checked to see if there are any open tickets for the issue and did not find any.

I reviewed your interaction with Support to confirm what troubleshooting has been done.

So that I can get this issue forwarded to the proper channels for further investigation and resolution, as you offered on your call with Support, please replicate the issue in a new file, then navigate to Help>Report a Problem and send a problem report with log files attached to assist with the investigation.

Please post to this discussion to let me know when the problem report is sent.

Thank you!

(CBT-1027)

Jim_Harman

We seem to get Error 2 when importing TurboTax files every year. Something changes in every year's TurboTax file that causes Quicken to reject it. In past years, it has taken until June or July before Quicken is fixed so it can import the previous year's file.

Error 5 is a problem with the file name. If you get that error, rename the TurboTax file or copy it to another directory before importing.

cyberphile

@Quicken Kristina

Hello Kristina,

I have just uploaded a Problem Report as you requested from a clean install of Quicken R65.29 in a virtual Windows 11 machine.