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Sync error each time Http-403

Pharmbob

Every time I try to sync my accounts manually or automatically when I close Quicken, I get Client side error Http-403 it says to try again later but has been happening for days now

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Sync Error

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Quicken Anja

Hello @Pharmbob,

Thanks for taking the time to reach out and tell us about this issue.

To better assist you, could you please provide the following details?

Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
- Please provide the exact file path as shown in the example below.

Have you attempted any troubleshooting steps so far? If so, what were they?
When did this issue first start occurring?
Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?
Could you please provide a screenshot of what you're seeing?
- If needed, please refer to this Community FAQ for insructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!

Pharmbob

C:Drive

Turned Sync off then on again, Tried to reset cloud data

for about 2 days now no changes to softwareor system

Quicken Kristina

Thank you for your reply,

Does this happen only when syncing while closing Quicken, or does it happen any time you try to sync?

Do you use a VPN, antivirus, or firewall that may be blocking communication? If you do, try pausing it before syncing to the cloud.

Thank you!

Quicken Kristina

Hello @Pharmbob,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

AnnKelley

I'm also having this error, every time I try to synch. I've had an issue for more than a week. It appears to be every time I attempt a one-step update.

My data is stored on my C: drive at C:\\Ann's Stuff\QuickenData\Kelley. I don't believe any pop-up blocker or VPN is in use. I deactivated an account (Bank of America) and re-activated. It appeared to have connected, and said it had downloaded many transactions, but then, when I tried to look at the account, I got the HTTP-403 message. I also noted that none of my other accounts appear to have updated. I'd like help with this issue. It seems to be the same as the other person had.

Quicken Kristina

Hello @AnnKelley,

Thank you for letting us know you're encountering a similar issue. To help troubleshoot, please provide more information:

When did you first notice this issue?
Did it start immediately after a program or computer update?
If you click OK to dismiss the error, does it let you view the account?
- If not, what happens?

I look forward to your response!

Quicken Kristina

Hello @AnnKelley,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.