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Sync error each time Http-403

Pharmbob

Every time I try to sync my accounts manually or automatically when I close Quicken, I get Client side error Http-403 it says to try again later but has been happening for days now

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Sync Error

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Quicken Anja

Hello @Pharmbob,

Thanks for taking the time to reach out and tell us about this issue.

To better assist you, could you please provide the following details?

Where is your Quicken data file stored? Is it on your local hard drive (C: Drive) or a cloud-based/external drive (e.g.: OneDrive, DropBox, USB, etc.)?
- Please provide the exact file path as shown in the example below.

Have you attempted any troubleshooting steps so far? If so, what were they?
When did this issue first start occurring?
Were there any significant changes to your system or software before the issue began (updates, new installations, etc.)?
Could you please provide a screenshot of what you're seeing?
- If needed, please refer to this Community FAQ for insructions on how to attach a screenshot. Alternatively, you can also drag and drop screenshots to your response if you are not given the option to add attachments.

Your answers will help us diagnose the issue more effectively.

Looking forward to your response!

Pharmbob

C:Drive

Turned Sync off then on again, Tried to reset cloud data

for about 2 days now no changes to softwareor system

Quicken Kristina

Thank you for your reply,

Does this happen only when syncing while closing Quicken, or does it happen any time you try to sync?

Do you use a VPN, antivirus, or firewall that may be blocking communication? If you do, try pausing it before syncing to the cloud.

Thank you!

Quicken Kristina

Hello @Pharmbob,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

AnnKelley

I'm also having this error, every time I try to synch. I've had an issue for more than a week. It appears to be every time I attempt a one-step update.

My data is stored on my C: drive at C:\\Ann's Stuff\QuickenData\Kelley. I don't believe any pop-up blocker or VPN is in use. I deactivated an account (Bank of America) and re-activated. It appeared to have connected, and said it had downloaded many transactions, but then, when I tried to look at the account, I got the HTTP-403 message. I also noted that none of my other accounts appear to have updated. I'd like help with this issue. It seems to be the same as the other person had.

Quicken Kristina

Hello @AnnKelley,

Thank you for letting us know you're encountering a similar issue. To help troubleshoot, please provide more information:

When did you first notice this issue?
Did it start immediately after a program or computer update?
If you click OK to dismiss the error, does it let you view the account?
- If not, what happens?

I look forward to your response!

Quicken Kristina

Hello @AnnKelley,

We haven't heard back from you in a while. Do you still need assistance?

Check back and let us know! Thank you.

t.reigelman

I am having the same HTTP-403 problem, most banking accounts are not downloading or syncing. I have turned cloud sync on/off, and tried resetting the online services with each, with no resolution. The file is stored locally, the local file is on a disk that is mirrored on a cloud provider (icloud.com).

UKR

If you are getting "Oops, something went wrong" or "Check Internet Connection". This might also help with the dreaded http-403 error

• Your browser must allow popups from https://www.quicken.com for chat/phone support selections to function. See

https://community.quicken.com/discussion/7870684/faq-talk-to-support-does-not-respond

• To make sure that Quicken is allowed to update and save its configuration files please check if Windows Defender Controlled Folder Access feature Ransomware protection is enabled.
If it is, configure it to add Quicken as an "allowed app" without turning off Ransomware protection. Perform the last step in

https://community.quicken.com/discussion/7857675/faq-windows-defender-controlled-folder-access

• Have you recently enabled a VPN?
If so, this might be the problem. Try turning the VPN off, reboot with VPN disabled and see if that helps.

• Is there a corporate or otherwise external firewall getting in the way? Contact the IT people maintaining the firewall and ask for permission.

• If you're running Quicken and Windows under a VM like Parallels, ensure that the VM does not block any incoming or outgoing IP ports.

• Does your Antivirus software allow Quicken to connect to the Internet?
Quicken needs to be able to establish outbound Internet connections for the program to work.
For example, in McAfee Firewall, one user states "By editing the Quicken Firewall entry Selecting Incoming and Outgoing, and changing it from "Default" to "Open to all devices" it now works without having to turn off the entire firewall!"
See https://www.quicken.com/support/configuring-firewalls
Check your firewall settings and ensure the following three entries are present, pointing to the Program Files folder that you actually installed Quicken in:

You also need a firewall entry to allow Microsoft Edge Webview2 to access the Internet (verify the path name applicable to Webview2 on your version of Windows):

If necessary, contact the Antivirus / Firewall vendor's Support Center for assistance.

• In older Windows systems go to Windows Control Panel and select Internet Options (or in Internet Explorer, click on Tools / Internet options.)
Click the Advanced tab.
Scroll down the list to "Use TLS 1.x" and click to put checkmarks on all available choices even though some of them are no longer supported: "Use TLS 1.0, 1.1, 1.2 and 1.3 (if available)"
Turn off "Use SSL 3.0"
Click Apply. Reboot.

• If all else fails: Try rebooting your network router. When done reboot your PC

• Please let us know which of the above items solved your problem.