Migrating from QW 2011 to QM 2018 Deluxe but issues with investing accounts not carrying over the s

I decided to migrate from Quicken 2011 that I was running on a PC emulator to Quicken for Mac 2018 Deluxe (now that a Canada version is available. Installation was straight forward and documentation suggested that conversion would not be an issue. However I've encountered a couple of glitches that I noticed so far. First one had to do with the currencies associated with various account was incorrect. That was easily fixed by editing each account with an incorrect currency. Second is that all my investing accounts only transferred the cash balance in the account. The portfolios do not show any of the securities. When I look at the transactions, re-investments and such... they are there. The list of securities from the Windows menu show the securities. Has anyone else encountered this migration problems? Any suggestions as how to resolve?

Comments

  • Unknown
    Unknown Member
    edited February 2018
    I have the same issue with investment accounts after importing from Quicken Mac 2007 into Quicken Mac 2018 (Cdn version). The transactions are there, but there are no securities in the portfolio. As well, mutual fund securities in Q2007 were flagged with "F:" -- these must be manually changed to "MUTUAL" in Q2018. However, when manually changing MUTUAL, the name of the fund changes to the fund company name. Very frustrating. I am resuming my conversion to the Quicken for Windows Home & Business (Canadian Edition), by starting over from January 1, 2017. Quicken Mac 2018 does not work.
  • Quicken_Tyka
    Quicken_Tyka Alumni ✭✭✭✭
    edited July 2018
    Hey Marcel,

    Sorry  you're experiencing these difficulties.

    The Windows and Mac product are very different. Unfortunately, the  conversion is not a seamless process.

    Can you try creating a Buy and a Sell transaction with a sample security to see if this reflects in the portfolio properly?  We need to rule out if it's an issue with the data in the file or an issue with the software.

    Let me know how it goes.

    -Quicken Tyka
    ~~~***~~~
  • moski
    moski Member ✭✭
    edited August 2018
    I had the same problem when converting from QM07 to QM2018.  I stumbled on a solution. I simply added a single "add shares" transaction for each security in the portfolio, and it miraculously brought all the other securities back into the portfolio view.  Then I deleted the manual transaction and everything was fine.  Unfortunately, I have one portfolio with a basket of 20+ securities managed by my adviser and that meant I had to do this 20+ times, but it did work. You might give it a try.
  • Marcel Suteau
    Marcel Suteau Member
    edited February 2018
    moski said:

    I had the same problem when converting from QM07 to QM2018.  I stumbled on a solution. I simply added a single "add shares" transaction for each security in the portfolio, and it miraculously brought all the other securities back into the portfolio view.  Then I deleted the manual transaction and everything was fine.  Unfortunately, I have one portfolio with a basket of 20+ securities managed by my adviser and that meant I had to do this 20+ times, but it did work. You might give it a try.

    Thanks moski ... you're a genius. I have 100+ securities to enter but at less I have a path forward. I'm also disappointed that all the quotes that I logged for securities and currencies over the years did not transfer across. There is an option for re downloading quotes from the past 5 years, but that doesn't help me with some of my offshore investments. Your help was much appreciated.
  • Marcel Suteau
    Marcel Suteau Member
    edited February 2018

    Hey Marcel,

    Sorry  you're experiencing these difficulties.

    The Windows and Mac product are very different. Unfortunately, the  conversion is not a seamless process.

    Can you try creating a Buy and a Sell transaction with a sample security to see if this reflects in the portfolio properly?  We need to rule out if it's an issue with the data in the file or an issue with the software.

    Let me know how it goes.

    -Quicken Tyka

    I don't buy that excuse for a poor conversion. You have the file formats for both the Windows and Mac products. You just need to map fields between the two. They only issue is when you have fields that are used in one and not the other. That should be a small number I would expect.
  • smayer97
    smayer97 SuperUser, Mac Beta, Canada Beta ✭✭✭✭✭
    edited February 2018
    moski said:

    I had the same problem when converting from QM07 to QM2018.  I stumbled on a solution. I simply added a single "add shares" transaction for each security in the portfolio, and it miraculously brought all the other securities back into the portfolio view.  Then I deleted the manual transaction and everything was fine.  Unfortunately, I have one portfolio with a basket of 20+ securities managed by my adviser and that meant I had to do this 20+ times, but it did work. You might give it a try.

    Another user seemed to have success simply by trying this this work-around of just changing the stock, saving it, then changing it back to the original stock and saving again. YMMV

    Meanwhile, you can add your VOTE to the List of Obstacles and Hindrances for Migrating from QM2007 or QWin to Quicken for Mac, which identifies both these issues, and more specifically, this reply on that thread

    First
    , click on each underlined link above to go there, then click VOTE at the top of THAT page, so your will vote count for THIS feature and increase its visibility to the developers by seeking to have the features you need or desire end up in the latest version.

    (If you find this reply helpful, please be sure to click "Like", so others will know, thanks.)
    Have Questions? Help Guide for Quicken for Mac
    FAQs: Quicken Mac Quicken Windows Quicken Mobile
    Add your VOTE to Quicken for Mac Product Ideas

    Object to Quicken's business model, using up 25% of your screen? Add your vote here:
    Quicken should eliminate the LARGE Ad space when a subscription expires

    (Canadian
    user since '92, STILL using QM2007)
  • Marcel Suteau
    Marcel Suteau Member
    edited February 2018

    Hey Marcel,

    Sorry  you're experiencing these difficulties.

    The Windows and Mac product are very different. Unfortunately, the  conversion is not a seamless process.

    Can you try creating a Buy and a Sell transaction with a sample security to see if this reflects in the portfolio properly?  We need to rule out if it's an issue with the data in the file or an issue with the software.

    Let me know how it goes.

    -Quicken Tyka

    This is definitely a software bug. The workaround described by "moski" causes the securities to appear back into the portfolio.
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