Strange folder appears with Chinese characters when backing up Data File in Quicken 2007
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Webby1
Member ✭
I am trying to convert my Q2007 data file to Q2020. (not successfully unfortunately but that's another subject). When I back up my data file to disk, for about 2 seconds a folder appears on my desktop that has Chinese characters under the label. My Chinese speaking colleague says that the characters are gibberish. I have run Norton and it has not picked up on any malware or viruses. Has anyone in this community ever experienced something like this?
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Hello @Webby1
Thank you for taking the time to visit the Community to post your issue, although I apologize that you haven't received a response.
To better assist the Community in understanding the issue, please capture a screenshot if possible.
For steps on capturing a screenshot please take a moment to review the information available here.
Thank you,
-Quicken Tyka~~~***~~~0 -
Are you talking about backing up your 2007 or 2020 data file?If the former, what version of macOS are you using?Also, have you tried re-indexing your 2007 data file before converting (CMD-OPT-B)? (Be sure to have backups before trying this).
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(Canadian user since '92, STILL using QM2007)
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