Thank you for taking the time to share the details of your experience and feedback with the Community, although I apologize that you have not yet received a response.
We'll need a bit more information to be able to assist.
Please take a moment to review the information available here and post back to let us know what version and release of Quicken you are using.
Can you please provide more details on how the payee list is not syncing? What is inaccurate and or missing?
The more information you can provide regarding this issue will help the Community to better understand and assist.
Thank you for the response, although I am sorry to hear that the trouble continues to persist.
At this time I would recommend contacting support directly for advanced troubleshooting steps.
Quicken Care has the ability to initiate a screen share to view the issue in real-time to review and research this further.