Rocket J Squirrel said:
I have found that providing too much information can confuse this process. I normally don't connect Quicken to Zillow, but I tried it just now. It failed with the "Sorry" message. When I changed the ZIP code from 9 digits to 5, it succeeded. If I deleted the ZIP code altogether, it succeeded.Now here's the rub. The Zestimate displayed in Quicken is significantly lower than the Zestimate displayed on zillow.com. About 15% lower. So even if you can connect Quicken to Zillow, the result may not be what it should.
Delete the old ones and add them in again sounds like the help desk fix to try and solve the problem.
THAT IS NOT THE SOLUTION
Part of the reason we use Quicken it to track property values over time. Deleting all the history and starting over with zero history defeats the purpose of using Quicken to track property values.