How can I restore online services with Suntrust?
I have recently been unable to connect via Quicken with Suntrust Bank. I read in another thread that Suntrust changed its password requirements in October 2020 to include a special character requirement. When I try to add online services in QW, I am prompted for my Suntrust user ID and password. (These work since I am able to log on via the web.) I am then prompted to change my password at Suntrust since this is my first time connecting via Quicken. This screen requires a password WITHOUT any special characters. When I input a new password without special characters, QW says that it is looking for my accounts at Suntrust and then returns a CC-503 error. Please see the screenshots below.