Quicken mess-up transactions on Paypal billing through Citi?

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Natey
Natey Member ✭
in Download, Add/Update Accounts (Windows)
1. 3rd party Cloud Service correctly bills PayPal for $1.99 per month.
2. PayPal correctly bills Citi credit card for $1.99 per month.
3. Quicken Deluxe R34.16 downloads 2 transactions of $1.99 per month from Citi.

Problem started in 5/2021.

So who's gonna fix it?
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Answers

  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Natey,

    Thank you for reaching out to the Community regarding your issue, though I apologize that you are experiencing this.

    Being that the issue you are experiencing can have multiple causes; It may be best for you to contact Quicken Support directly instead as our support agents may need to collect and review your log files to further investigate. 

    Click here to review Quicken Support's hours of operation.

    -Quicken Anja
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