Update Error [file MigrationTool.exe in use during software update/installation]

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Trish02
Trish02 Member ✭
edited October 2022 in Installing and Updating (Windows)
I am getting the following message when I open Quicken: The process cannot access the file C:\ProgramData\Quicken\Inet\Common\patch\quickenPatch\w1307\base\RPMMigration\MigrationTool.exe” because it is being used by another process.

How do I fix this error so I can get my updates?

Answers

  • Jim_Harman
    Jim_Harman SuperUser ✭✭✭✭✭
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    I suggest you restart your computer and try again.
    QWin Premier subscription
  • Quicken Anja
    Quicken Anja Moderator mod
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    Hello @Trish02,

    Thank you for reaching out to the Community and telling us about your issue, though I apologize that you are experiencing this.

    Have you tried uninstalling/reinstalling Quicken? Please refer to the following support articles for instructions on uninstalling here and reinstalling here.

    However, after you have uninstalled and before you proceed with reinstalling, please open your Windows File Explorer and navigate to This PC > C: Drive > Program Files (x86) and delete the folder titled "Quicken" (doing so does not affect your data files). After you have deleted this folder, go ahead and try reinstalling.

    Let us know how it goes!

    -Quicken Anja
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  • Boatnmaniac
    Boatnmaniac SuperUser ✭✭✭✭✭
    edited September 2022
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    Does this sound like the issue you are seeing?:  https://community.quicken.com/discussion/7913372/i-cannot-update-i-always-get-the-update-failed-to-install-see-below-for-file-always-in-use.

    If so, perhaps downloading and installing the Mondo Patch might resolve the issue for you.  It did for me and quite a few others who have experienced it in the past.

    (Quicken Classic Premier Subscription: R55.15 on Windows 11)

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