How do I uninstall the Quicken updates to go back to an earlier version or build?

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JosephC
JosephC Member ✭
edited January 2023 in Installing and Updating (Windows)
Currently using Vers R36.48, Build 27.1.36.48 and found last evening after updating Quicken that the Validate function now finds errors/corruption in my datafile. I tried performing a restore of the backups of some of the earlier datafiles and find that they also have the same errors/corrupted data, which I believe previously wasn't there. So to troubleshoot this I would like to "roll-back" the updates that have been made to Quicken to go back to an earlier point-in-time so I can Validate the associated data file against an earlier version/build of Quicken. I was hoping that it was as simple as going to Windows "Control Panel-Programs-Uninstall an Update", but this doesn't contain any of the Quicken updates that have been performed over the years. Is there a way to do this?

Thank you in advance.

Answers

  • Quicken Alyssa
    Quicken Alyssa Moderator mod
    edited December 2021
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    Hello @JosephC,

    Thank you for coming to the Community with your question. 

    @Chris_QPW will be able to help you with this!



    Quicken Alyssa

  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    As long as you don't have to go real far back, rolling back should be as easy as installing the patch for that version.

    You will find those patch installs here:
    http://www.quicknperlwiz.com/quicken-subscription-patches.html

    Quicken Inc also maintains some of them here if one feels better about getting them directly from Quicken Inc:
    https://www.quicken.com/support/reinstalling-and-patching-your-quicken-subscription-version-after-your-membership-has

    BTW I would be very interested in the results you find.  Lots of people speculate that the problems they have are due to a patch/new version, but I have found most of the time it isn't the cause of the problems.
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  • JosephC
    JosephC Member ✭
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    Thank you - I will let you know what I find out.
  • Chris_QPW
    Chris_QPW Member ✭✭✭✭
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    I should also mention one of the main failures, that make it look like a new patch has caused a problem.
    Unfortunately, bad installs happen.  So, whereas the actual patch might not be causing the problem the bad install while installing the new patch might be the problem.

    As such one of the things to try is a clean uninstall and reinstall.
    This is an article on how to get a clean uninstall:
    https://www.quicken.com/support/using-qcleanui-uninstall-quicken

    I would just follow the second section, but skip the uninstall since QCleanUI will do it, and maybe better than the standard uninstall:


    The deleting/renaming of the folders/files in the second step is very important.
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  • garysmith87
    garysmith87 Member ✭✭✭✭
    edited December 2021
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    Another thought for consideration:

    Although an older release may show NO errors upon file validation, they still may be hidden in your data file.

    [Removed-Disruptive/Speculation]
  • DRMick
    DRMick Member ✭✭✭
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    Now that QcleanerUi is no longer available  how do we back off program updates?   Ever since I installed  R45.11 and R45.13, I am unable to download transactions from some accounts like Chase 
  • NotACPA
    NotACPA SuperUser ✭✭✭✭✭
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    @drmick, see the reply from @Chris_QPW, above.

    Q user since February, 1990. DOS Version 4
    Now running Quicken Windows Subscription, Business & Personal
    Retired "Certified Information Systems Auditor" & Bank Audit VP

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