Problems signing in

I recently changed my email address for Quicken. Now I can't sign in. I can't change my sign in email when I log into Quicken. The popup for signing in on the internet keeps popping up. It won't stop. A couple of times I got messages that online services were down, and to try again in 15 minutes. Three days later, I received that message again. Is this a common problem? It won't let me sync either.

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