UPDATED 9/6/23 Sync Error - Quicken encountered an error while communicating with our servers.

Quicken Jasmine
Quicken Jasmine Moderator mod
edited October 2023 in Product Alerts

We have identified an issue where customers will receive this error:

"Sync Error - Quicken encountered an error while communicating with our servers. Try again later. If the error persists, contact Quicken Support."


Our teams are working toward a resolution on this, but we do not currently have an ETA as to when it will be fully resolved. 

To stay up-to-date on and progress made with this issue, please bookmark this discussion. We apologize for the inconvenience and appreciate your patience.


Thank you!

(Ticket#9173985/CTP-3238)

-Quicken Jasmine

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Comments

  • Quicken Janean
    Quicken Janean Moderator admin

    UPDATE 2/24/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Janean

    Quicken Janean

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  • Quicken Janean
    Quicken Janean Moderator admin
    edited September 2023

    ONGOING 3/3/23

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    Quicken Janean

    Quicken Janean

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  • Quicken Anja
    Quicken Anja Moderator mod
    edited September 2023

    UPDATE 9/6/23

    The general sync error can be caused by different reasons. If you are experiencing this, we advise contacting Quicken Support directly for further assistance.

    This issue remains ongoing and our teams continue to work toward a solution. No ETA or further details are available at this time, and this Alert will be updated once more information, updates, etc become available.

    We apologize for any inconvenience and appreciate your patience.

    Thank you!

    -Quicken Anja
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