Same issues. CANNOT connect to Wells Fargo via Quicken right now. I wouldn't try and “fix” it by changing anything. Appears to be a Wells Fargo isssue, not Quicken, as all the other banks works just fine right now.
I am not getting an error but no acct data is downlaoding. it's 5:10 PM AZ time.
I have several Wells accounts. All I get is “an error has occured", no identifier. I tried to reset account and an empty dialog box appeared that would not go away. I was only able to shut down Quicken using the task manager. This reiterates a suggestion that I made some months ago. Quicken needs a method to clear a hung process other than closing the process via the task manager. I guess we will just have to wait this one out.
OSU with WF worked for me this morning, as well.
A Quicken Moderator will update the Announcement post (https://community.quicken.com/discussion/7931353/new-3-11-23-wells-fargo-ol-292-and-ol-294#latest) when they get confirmation that the issue has been resolved.
(QW Premier Subscription: R51.12 on Windows 11)
Wells Fargo Advisors (Direct Connect) and Wells Fargo Bank (EWC) worked for me this Sunday morning (Quicken for Windows). 😀
Working for me, Sunday, 3/12/23.
Ok I can download transaction but I still cannot pay bills online with Bank Bill Pay.
I did do a Reset Account but I do not get the option to pay checks electronically. Any suggestions?
I was able to run the one click update on sunday also but now back to the OL-297-A errors for Wells Fargo
At the top left of the Account Register, directly beneath the Account Name, what type of connection does it show is set up? Direct Connect or Express Web Connect?
I was able to set up a bill pay with Wells Fargo earlier today. Not sure why you cannot do that since you have DC set up for WF.
At the bottom of the Online Services tab of Account Details does it show that Bank Bill Pay is activated?
This Wells Fargo issue was fixed 6 days ago. Why is Quicken still stating today, no ETA to fix the problem? Weird....
I agree. I did a search of Community for 3/11-3/18 for WF issues with these 2 error codes and found nothing new was posted. I've asked the Moderators to review and update accordingly.
You are talking about things that are very different from the subject of this thread. If you wish to have discussion regarding your concerns please start a new thread so it gets the dedicated discussion support that it deserves and does not get diluted by the discussion surrounding this particular thread. Thanks.
It seems now things are back to normal but I had to go through the entier micro deposit initiation to get Bill Paying working again.
This thread is about a specific bank with a specific connection issue with specific connection methods caused by a specific and known WF server problem and a specific posted Alert. It has nothing to do with any other bank or other connection issues and most certainly has nothing to do with Online Bills (the connection method affected was DC and that impacted DC Bank Bill Pay which is very different from Online Bills).
The issue of this thread is, as is noted by several people posting here, resolved as of 3/11. The ongoing discussion is mostly wondering about why the posted Alert says it is an ongoing issue with no ETA when it appears there no longer is an issue.
Again, if you wish to have a discussion about the larger picture issues of your post I suggest that you start a new thread about it so it gets the attention and focus it deserves.
Glad to hear that it's working for you now. I must say that I'm not familiar with a micro deposit initiation being required for DC Bank Bill Pay. Maybe that WF server issue messed up your Bill Pay authorization at WF and that is what needed to get reinitiated? Whatever, you can now put that to rest.
I'm glad to hear its working for you now. You mentioned having to enter micro deposits to get bill pay working again. Are you using Bill Manager to pay your bills or are you using your bank's bill pay through Quicken using Direct Connect? If you're using Bill Manager, the micro transactions are a normal step for setting up check pay. If you're using your bank's bill pay through Quicken using Direct Connect, you shouldn't have to do that.
To check, you would go to Tools>Account List. Scroll to the account and click the Edit button. That will open the Account Details window. Click on the Online Services Tab. Near the upper left, it will show the financial insitution name and the Connection method.
Below that is an Online bill payment section. If you are connected by Direct Connect and using your bank's bill pay, it should look like this: